Case Study
Contractor Lite App: Modern Contractor Management with Workday Extend
Engagement Summary
To address growing complexity in managing contingent workers, the client partnered with E1 to implement the Contractor Lite Application. Built on Workday Extend, the solution streamlined contractor management by simplifying key actions such as contract updates, extensions, and terminations, enabling managers to operate more efficiently while maintaining compliance and control.
Client Background
Our client is a global private equity organization with operations in Sweden and across multiple regions. While managing a large and diverse contingent workforce, the organization faced the need for a more efficient, scalable approach to contractor management for better governance and operational control.
Business Challenge
The major challenges that the client faced while managing contracts are:
- Managers needed to handle contract extensions and terminations for contingent workers individually
- Workday’s standard process required initiating a separate business process (BP) for each worker, creating significant manual overhead
- The lack of bulk management capabilities resulted in inefficiencies, delays, and a poor overall manager experience
Goals & Objectives
The client sought to strengthen operational control over its contingent workforce by improving efficiency, visibility, and governance. Objectives included reducing administrative burden, simplifying contractor management, and enabling scalable processes aligned with compliance requirements.
The E1 Solution
Considering our deep industry expertise and highly experienced team of Workday professionals, the client selected E1 Consulting to design a scalable Workday Extend Solution to suit their goal and objectives. E1 delivered the Contractor Lite App that helped in streamlining contractor management, thereby reducing administrative effort.
- One-Page Request Form: Enabled managers to enter freelancer details through a simple, streamlined interface
- Bulk Actions: Allowed contract extensions and terminations to be processed for multiple workers simultaneously
- Streamlined Workflow: Reduced dependency on repetitive business process initiation, minimizing administrative effort
- Embedded in Workday: Built natively on Workday Extend to ensure security, compliance, and seamless system integration
Results & Business Impact
The engagement delivered measurable outcomes, including:
Increased Efficiency
Enabled managers to process multiple contract changes in a single action, significantly reducing time spent on administrative tasks
Reduced Manual Effort
Eliminated the need for repetitive business process initiation, streamlining day-to-day operations
Improved Compliance
Ensured consistent handling of contingent worker contracts across the organization
Enhanced Manager Experience
Simplified workflows led to higher adoption, usability, and satisfaction
Scalable Solution
Designed to support high-volume contract management across business units